Terms and Conditions
Whilst B Festival Ltd try to ensure that pricing and ticketing information on our website are correct at all times, errors may occasionally occur. If we discover an error in the price or nature of the ticket you have ordered, we will inform you as soon as possible, and give you the option of reconfirming your order at the correct price/specification or cancelling it. If we are unable to contact you, we will unfortunately have to treat the order as cancelled. If the order is cancelled, we will of course provide you with a full refund.
Event tickets are sold to you on a non returnable and non transferable basis. Therefore once purchased tickets cannot be transferred, exchanged, refunded or returned unless the event is cancelled or rescheduled. Your tickets are for the personal use of you and your party only. The resale of tickets to a third party is strictly forbidden and to do so may result in the cancellation of your booking without prior notification.
Ticket dispatch dates are often dependent on the post, the latest expected delivery date of your tickets will be 2 days before the event takes place. If you are making a booking within 14 days of the performance the latest expected delivery date will be 24 hours before the event. These are general guides therefore please check for any specific delivery information provided for your event on the first pages of the booking process. Please rest assured that every attempt will be made to deliver your tickets to you as soon as possible.
We only dispatch tickets to the cardholder's registered billing address.
It is your responsibility to check your purchase upon receipt and contact us immediately if there is a mistake. We will not be responsible for any ticket that is lost, stolen or destroyed.
Normal licensing laws apply.